Privacy Policy

Privacy Policy

At Jen the Dog Nanny, we prioritize the privacy and security of our clients and their pets. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described herein.

1. Information We Collect

Personal Information: Name, address, phone number, email, and emergency contact details.

Pet Information: Pet’s name, breed, age, medical history, behavioral traits, and vaccination records.

Payment Information: Payment details for service transactions. We use secure payment processors and do not store your financial information.

Service Details: Dates, times, and types of services requested.

2. How We Use Your Information

Service Delivery: To provide pet sitting, walking, and veterinary-related services as requested.

Communication: To confirm appointments, send updates, and respond to inquiries.

Emergency Situations: To contact you or your emergency contact in case of an incident involving your pet.

Improving Services: To analyze client feedback and enhance our offerings.

Legal Compliance: To meet legal obligations, such as maintaining vaccination records as required by law.

3. Information Sharing

Third-Party Vendors: We may share limited information with trusted third parties, such as veterinarians or payment processors, solely for service delivery purposes.

Legal Obligations: We may disclose information if required by law or to protect our legal rights.

Consent-Based Sharing: Any other sharing of your information will only occur with your explicit consent.

4. Data Security

Protection Measures: We use industry-standard encryption and security protocols to protect your data.

Access Control: Only authorized personnel have access to your personal information.

Retention Period: We retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

5. Your Rights

Access and Correction: You can request access to the information we have about you and request corrections if it is inaccurate or incomplete.

Deletion Requests: You may request the deletion of your personal information, subject to legal or contractual obligations.

Opt-Out: You can opt out of marketing communications at any time by contacting us directly.

6. Cookies and Tracking

Usage Data: We may collect data about how you interact with our website to improve its functionality.

Cookies: Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Policy Updates

We may update this Privacy Policy from time to time. The updated policy will be posted on our website, and significant changes will be communicated to clients directly.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

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